Our Return Policy

Everything You Need to Know

Order Failed To Delivered:

Charges for reshipment costs or reordering are placed on the customer, and can be paid to the company through email coordination.

How to minimize these costs:

Please be careful and double-check that you’ve added the correct address

make sure the city in the address matches its ZIP code, use this USPS ZIP code lookup.

Return Orders:

We do not accept return orders, unfortunately. All Orders are final.

Damaged Items:

Our team will look into damaged or improperly made product, with proper documentation of the specific order and specific product within that order. Please share a detailed description of the problem and add quality photos where we can see the issue. We’ll be happy to assist and reship the product for you if properly document the issue and share the issue within 3 weeks on receiving order.

Exchanges:

We unfortunately do not do exchanges, as each product is personally made for you.

How to minimize this happening:

Please check the size chart associated with each product while viewing the product.  We cannot guarantee accuracy of our product or final fit for every body type.

Lost In Transit:

We recommend you to inquire if any additional details were left by the delivery staff. Please note that we don’t cover refunds due to carrier errors.

I Don't Like The Item I Received:

Our return policy doesn’t cover buyer’s remorse so we won’t be able to issue you a refund for the order, if you do not like what you received.